IPT Buzz

By default, you cannot run Cisco Phone Designer on Windows 7 64-bit.  Even if you try to set the compatibility mode to XP, it still won't work.  Here is the solution. Open a command prompt, and type the following: "C:\Program Files\Microsoft SDKs\Windows\v6.0A\Bin\x64\corflags.exe" "C:\Program Files (x86)\Cisco Systems\Cisco Unified Phone Application\phonedesigner.exe" /32BIT+ /force Once you enter this command, you will see this output: C:\>"C:\Program Files\Microsoft SDKs\Windows\v6.0A\Bin\x64\corflags.exe" "C:\Pro gram Files (x86)\Cisco Systems\Cisco Unified Phone Application\phonedesigner.exe " /32BIT+ /force Microsoft (R) .NET Framework CorFlags Conversion Tool.  Version  3.5.21022.8 Copyright (c) Microsoft Corporation.  All rights reserved. Note - The path may be different, so you may have to browse your folder structure to find the actual location of corflags.exe on your PC.  Any recently updated Windows 7 PC should ha...

I came across this error message when trying to use either the softphone or deskphone control in WebEx Connect.  On the Phone tab, you will see an error message stating: SERVICE NOT AVAILABLE Your Communications Manager account is not configured correctly.  Please check your settings.  If you still have problems, contact your system administrator. I made sure I had the latest CUCI Connect installed, then after quite a bit of troubleshooting including verifying the IP address and username and password of my CUCM account, phone and user association in ccmadmin, etc., I remembered I had recently installed the CUPC (Cisco Unified Personal Communicator) for troubleshooting a customer's network.  These 2 applications apparently conflict with each other. Fix / Resolution / Workaround: Uninstall the Cisco Unified Personal Communicator application.

Now that the OEQs are gone, we all need to make sure our troubleshooting skills are in order as they have announced this.

Cisco will be supporting Exchange 2010 for Unity.  Here is the timeline : Cisco Unity 7.0 – March 31, 2010 Cisco Unity 5.0 – May 31, 2010 Cisco Unity 8.0 – June 30, 2010 An Engineering Special (ES) build will be available for download as validation is completed for each release of Cisco Unity.   If you are running anything pre-Unity 5.0, and who plan to upgrade to Exchange 2010, you should upgrade to Cisco Unity 7.0 first, once they have the ES available, before you do an upgrade to Exchange 2010.

If you install UCCX 7 in VMware, you may run into this error (or something similar): The Cisco JTAPI client versions are inconsistent. Please go to Cisco JTAPI Resync in the Unified Telephony Subsystem to install the JTAPI client. To fix this, VNC or RDP onto your UCCX 7 server, then create a c:\winnt folder.  Then, copy the java folder from c:\windows to the newly-created c:\winnt folder. Try doing a JTAPI resync again.

I've taken some time off from this site for a while studying for my CCIE exam and playing around with the UC 8 products.  I should hopefully get updated content again.  Thank you for your patience! In the meantime, PLEASE take a few moments to support this site by clicking on the ads displayed.

Here is the list of new features in IOS 15.0, which is the next version after 12.4. http://www.cisco.com/en/US/docs/ios/15_0/15_0_1_m/15_0_1_m_newfeatlist.html