Cisco Phone Designer in Windows 7 64-bit

By default, you cannot run Cisco Phone Designer on Windows 7 64-bit.  Even if you try to set the compatibility mode to XP, it still won't work.  Here is the solution.

Open a command prompt, and type the following:

"C:\Program Files\Microsoft SDKs\Windows\v6.0A\Bin\x64\corflags.exe" "C:\Program Files (x86)\Cisco Systems\Cisco Unified Phone Application\phonedesigner.exe" /32BIT+ /force

Once you enter this command, you will see this output:
C:\>"C:\Program Files\Microsoft SDKs\Windows\v6.0A\Bin\x64\corflags.exe" "C:\Pro
gram Files (x86)\Cisco Systems\Cisco Unified Phone Application\phonedesigner.exe
" /32BIT+ /force
Microsoft (R) .NET Framework CorFlags Conversion Tool.  Version  3.5.21022.8
Copyright (c) Microsoft Corporation.  All rights reserved.


Note - The path may be different, so you may have to browse your folder structure to find the actual location of corflags.exe on your PC.  Any recently updated Windows 7 PC should have it.  I believe you get it with the .NET downloads and/or associated SDKs.

Service Not Available in WebEx Connect

I came across this error message when trying to use either the softphone or deskphone control in WebEx Connect.  On the Phone tab, you will see an error message stating:

SERVICE NOT AVAILABLE
Your Communications Manager account is not configured correctly.  Please check your settings.  If you still have problems, contact your system administrator.

I made sure I had the latest CUCI Connect installed, then after quite a bit of troubleshooting including verifying the IP address and username and password of my CUCM account, phone and user association in ccmadmin, etc., I remembered I had recently installed the CUPC (Cisco Unified Personal Communicator) for troubleshooting a customer's network.  These 2 applications apparently conflict with each other.

Fix / Resolution / Workaround:

Uninstall the Cisco Unified Personal Communicator application.