Tuesday, October 11, 2011

Unity Connection 8.6(2) to 8.6(2a) upgrade failed

OK, so I upgraded from CUCM 8.6(2) to CUCM 8.6(2a) tonight.  No problems.  Tried doing the same thing with UCXN, but failed with the following entries in the log:


10/11/2011 19:32:43 upgrade_manager.sh|Check if the upgrade is allowed|
10/11/2011 19:32:43 upgrade_manager.sh|Validate hardware for the upgrade|
10/11/2011 19:32:43 upgrade_manager.sh|Hardware is supported for the upgrade|
10/11/2011 19:32:49 upgrade_manager.sh|Validate hardware for "connection" deployment|
10/11/2011 19:32:50 upgrade_manager.sh|File:/common/download/8.6.2.20000-2/upgrade_manager.sh:1048, Function: validate_upgrade_allowed(), This server is not supported for use with the version of "connection" that you are trying to install. For information on supported servers, see the applicable version of the "connection" Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html|

Seems weird that the hardware is supported for the upgrade, but not for the "connection" deployment.  Can someone explain that to me?

Also, I always use VMware Workstation 7 running on Windows 7 64-bit in my lab.  I tried bumping up the RAM for this VM from 2GB to 4GB, but got the same error.  I saw some NetPro posts about increasing the hard drive size, but I think that was on ESXi and you needed a rescue CD.  I remembered that after I installed 8.6(2), I had changed the number of cores per processor from 1 to 2.


I powered off the VM, then set the number of cores per processor to 1.  I powered the VM back up, ran the upgrade again and it worked just fine.

I know its not supported, but it is interesting that I want to give more CPU power to the VM, but in doing that, it is supported?  Oh well.  I'm running 8.6(2a) on both CUCM and UCXN now.

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